{"id":11968,"date":"2023-03-28T16:19:45","date_gmt":"2023-03-28T16:19:45","guid":{"rendered":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/?post_type=training-event&#038;p=11968"},"modified":"2023-09-15T07:52:13","modified_gmt":"2023-09-15T07:52:13","slug":"customer-service-training","status":"publish","type":"training-event","link":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/training-events\/customer-service-training\/","title":{"rendered":"Customer Service Training"},"content":{"rendered":"\n<p>Do you make the most of every customer interaction?&nbsp; We have partnered with insight6, one of the country\u2019s leading Customer Experience organisations to mystery shop up to 40 Putney businesses in May.<\/p>\n\n\n\n<p>A mystery shop is where a researcher behaves exactly like a customer and visits your business. They then provide a full report on their Customer Experience. <\/p>\n\n\n\n<p>The benefits to you and your business are &#8211; &nbsp;you will:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Find out how a customer feels about their experience in your business<\/li>\n\n\n\n<li>Select the mystery shop at a time when you are, or you are not working<\/li>\n\n\n\n<li>The third party professional feedback, in a written report by a professional researcher<\/li>\n\n\n\n<li>Be able to benchmark your service with other Putney businesses.<\/li>\n\n\n\n<li>Be invited to an awards night, to celebrate excellence in Customer Service<\/li>\n<\/ol>\n\n\n\n<p>Spaces are limited so sign up now. <\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Do you make the most of every customer interaction?&nbsp; We have partnered with insight6, one of the country\u2019s leading Customer Experience organisations to mystery shop up to 40 Putney businesses in May. A mystery shop is where a researcher behaves exactly like a customer and visits your business. They then provide a full report on [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"featured_media":11969,"menu_order":0,"template":"","training-events_categories":[],"training-events_tag":[],"class_list":["post-11968","training-event","type-training-event","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/training-event\/11968","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/training-event"}],"about":[{"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/types\/training-event"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/media\/11969"}],"wp:attachment":[{"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/media?parent=11968"}],"wp:term":[{"taxonomy":"training-events_categories","embeddable":true,"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/training-events_categories?post=11968"},{"taxonomy":"training-events_tag","embeddable":true,"href":"http:\/\/clients.tomorrowadvertising.com\/positivelyputney\/wp-json\/wp\/v2\/training-events_tag?post=11968"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}